Citizen in Action: This award recognizes an individual of any age or group (more than one person) who demonstrated exceptional bravery and heroism to respond in a critical time using 911. This award honors a citizen who has taken the initiative to help in a crisis.
Government Leader (Federal / State / Local): This award recognizes the elected or appointed Federal, State, or Local Government Leader (including state 911 coordinators) that has displayed significant dedication and leadership in advancing the 911 system. Specific efforts to enable the deployment of NG911 systems will be considered. Note, with the exception of state 911 coordinators, public sector 911 professionals will not be considered in this category.
911 Public Safety Professional: This award recognizes a 911 professional from the public sector for their leadership, professionalism, initiative, creativity, and diligence, in assisting a person reporting and/or experiencing an emergency situation or solving a critical 911 issue.
911 Industry Professional: This award recognizes a 911 industry professional for their leadership, professionalism, initiative, creativity, and diligence, in solving a critical 911 issue, with a particular emphasis on those whose efforts have advanced NG911
Outstanding 911 Call Center / Program: This award recognizes a 911 call center for overall excellence in serving the public including the handling of emergency situations reported to 911 and the deployment and management of new technology. Also, this award recognizes a state or regional 911 program for excellence in serving the public including the handling of emergency situations and the deployment and management of new technology.
NG911 Awareness: This award recognizes an individual, organization, company, media outlet, program, or any other effort(s) to coordinate and promote education and awareness for NG911, the appropriate use of the 9-1-1 system, or the transition to a Next Gen 911 system. It also may include person(s) involved in other areas such as press/media/entertainment that assist in promoting and improving the understanding of emergency communications.