Training & Resources


History of 911

SAFECOM 911 Governance Guide – 10/23/15

Social and Other Media in Public Safety – EENA 201 Summary

FCC 911 Location Order


FCC – The Anatomy of a Data Breach


The NG9-1-1 Institute is a leader in providing unique opportunities to all of us who believe that enhancing our nation’s emergency communications system is a top priority public policy issue. We aim to provide supportive information and resources towards reaching that goal. The NG9-1-1 Institute has established relationships with the organizations and companies below:

9-1-1 Facts and Statistics:

  CTIA – The Wireless Association Quick Facts

  NENA’s 9-1-1 Statistics Page

Additional Organizations and Agencies involved in 9-1-1

Citizen Corps

DHS – Office of Emergency Communications

DOT – NG911 Initiative

FCC – Public Safety and Homeland Security Bureau


The National 9-1-1 Program

The National 9-1-1 Public Educator’s Forum’s Guide to Disaster Preparedness

Resources for 9-1-1 Education:

9-1-1 for Kids

911: The Number to Know Campaign

The Texas Commission on State Emergency Communications